If you receive a product that is not what you needed and is unopened, you can return it for an exchange or refund* within 14 days of receipt of product.

NO RETURN OF MERCHANDISE DAMAGED BY CUSTOMER: Please call if you have any questions regarding the repairs or services covered under a manufacturer’s warranty.ī policies and procedures may not at all times comply with B&C Camera retail store policies. All defective returns must be made within 7 days of receipt of product.ī&C Camera is not responsible for merchandise damaged by customer misuse or failure to follow instructions in the owner's manual.įull manufacturers’ warranties are supplied with merchandise purchased from B&C Camera. If you receive a product that is defective, we will gladly replace your product without any cost to you.

Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If you do not have an account with, please contact us at to receive a return authorization (RA) number and further instructions on your return. If you have an account with us at, please log in, go to 'My orders', select the order you wish to return, and click “Request return.” Read the instruction manual thoroughly before testing your new equipment. Do not throw away any of the manufacturer's packing materials. Do not fill out warranty cards until you are certain that your merchandise is in good and brand new condition and that you have received everything that you should have. Please inspect your order immediately upon receipt and be sure to keep your original receipt. To ensure proper credit for your returns, please be aware of and abide by the following: We realize that at times you may need to return merchandise to us. We stand by every product we sell and we are proud to provide our customers with the best product available. All products sold through B&C Camera are new & unopened unless otherwise stated. B&C CAMERA RETURN POLICY FOR ONLINE SALES:ī&C Camera strives to ensure that our customers receive only the highest quality service and merchandise.

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